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Job Title: Sales Consultants

Hours: Varied schedules Mon – Sun 9:30am – 9:00pm
Department: Store Operations

Reporting Manager/Supervisor: Westboro Store Manager

Description: Sales position requiring ability to sell all categories of home furnishings

Responsibilities:

• Ability to professionally interact with the public
• Sells all categories of home furnishings
• Set and attain specific monthly goals in written volume, Better-Bedding and fabric and leather protection
• Quick-sketch a room to determine how much merchandise will fit
• Put together fabrics, furniture and accessories that are aesthetically pleasing to the customer
• Maintains integrity of reports and/or customer orders
• Reviews daily SORs to ensure their accuracy
• Investigates customer’s orders through the use of INAV and CBO
• Assists customers with concerns by resolving minor problems or referring major difficulties to the Store Manager or the Customer Service department
• Throughout the day, maintains a neat presentation of merchandise in the showroom or specific areas of the showroom, as directed by Store Manager
• Picks up and disposes of trash throughout the showroom
• Pushes in all chairs
• Returns all fabrics to the appropriate rack or handle
• Ensures that all lights in hutches are on and report non-working lights to appropriate personnel
• Straightens out all upholstered furniture
• Ensures that tags and point of purchase materials are displayed properly and reports any tags that are missing or in disrepair to Store Manager
• Straightens all wall art
• Reports anything in need of repair to Store Manager
• Adheres to all company-related policies and procedures
• Operates all company equipment in a safe and proper manner
• Maintains a neat and safe work space
• All other duties as assigned

Requirements:
High School diploma
Ability to professionally interact with the public
Ability to close sales in a manner consistent with company philosophy
Data input skills
Working knowledge of GERS systems and its programs

Please submit resumes to ddecarolis@bernphyl.com

Job Title: Bedding Specialist

Job Description:
Completely responsible for the maintenance, appearance and Productivity of the respective store’s Bedding Department as well as the gathering and dissemination of competitor and training information to the store’s Sales Force.

Responsibilities:

• Consult with customers who enter the bedding department, maximizing their buying and ensuring that they purchase the correct bedding to meet their needs
• Work towards increasing our AUSP and bedding unit numbers within the department
• Direct the flow of the room between customers and Sales Consultants to allow for the most productivity of the entire department
• Work towards increasing our Mattress Pad sales
• Maintain a neat and clean appearance of the Bedding Department at all times
• Maintain stock of POP materials and order from appropriate resources as necessary
• Work with Vendor Rep to change out POP as needed to keep room fresh, at least every 6 months
• Shop the competition on a regular basis and put the information in a comprehensive format that can be easily used as a resource for all Sales personnel.
• Become well versed in all major bedding brands (S beds) and a resource for all Sales Consultants and customers in that respect
• Obtain all bedding specs and training information from our vendor(s) prior to new lineups hitting the floor
• Work with Vendor Rep, Sales Manager and Warehouse Manager as to what new models will come in and where they should be positioned on the floor during line-up changes
• Work with Sales Manager to set up and conduct training for all appropriate store personnel
• Offer observations of Sales Consultants who could use re-education in bedding or any of the other products sold within that department
• Work with Sales Manager to coach and retrain those individuals

Requirements:
High School Education
Ability to interact professionally with the public
Ability to carefully prioritize time
Computer Friendly

Please submit resumes to Bart Oliver at boliver@bernphyl.com.                                   

Job Title: Custodial/Maintenance

Reporting Manager/Supervisor:  Saugus Store Manager      

Description:  Janitorial and minor maintenance position for retail store location

Responsibilities:

• Vacuums, sweeps and/or wet mops all floors on a regular basis
• Maintains the cleanliness of furniture on the showroom floor
• Dusts, and polishes as necessary, all surfaces 
• Windex all glass and mirror surfaces
• Maintains the cleanliness of all bathroom facilities
• Empties and disposes of all trash
• Cleans toilets and sink areas
• Wet mops all floors
• Replaces toilet paper, paper towels, tissues and liquid soap, as necessary
• Reports low inventory of bathroom supplies to Store Manager
• Maintains the cleanliness of all office areas
• Dusts all office surfaces
• Empties and appropriately disposes of all trash, separating recyclable paper
• Maintains the cleanliness of any customer and/or employee kitchen areas
• Empties and disposes of all trash
• Cleans all surfaces
• Monitors the removal of all food in refrigerators, adequately notifying all employees
• Cleans all microwaves and/or toaster ovens
• Monitors supply of and notifies Store Manager of low bottled water levels
• Monitors all lighting for the store
• Replaces all light bulbs and overhead lighting for the showroom, offices, bathrooms, kitchen areas, Clearance Center and warehouse on a regular basis, as well as “bulbettes” for various merchandise
• Monitors supply levels of all lighting supplies and notifies Store Manager of low levels
• Assists warehouse staff with loading/unloading of trucks and assists customers with merchandise pick ups when necessary
• Adheres to all company-related policies and procedures
• Operates all company equipment in a safe and proper manner
• Maintains a neat and safe work space
• All other duties as assigned

Requirements:
No degree needed
Some ability to lift moderately heavy objects up to 75 lbs

To apply please send resume or contact Bart Oliver at boliver@bernphyl.com