You can check the security of your connection by looking at the lower right-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check, look at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

Some versions of browsers and some firewalls don't permit communication through secure servers. If that is the case, you won't even be able to connect to our server, so you won't have to worry about mistakenly placing an order through an unsecured connection. If you can't access the secure server for whatever reason, please place your order by phone or by visiting any of our Bernie & Phyl’s Furniture stores. Click here for store information and locations.

We also do not ever store your credit card number to ensure that there is no risk to anyone being able to steal your credit card information from the website database.

Our Privacy Policy is designed to maximize your ability to protect private information while at the same time giving you the opportunity to obtain interesting and useful information, products and services. This Privacy Policy describes how we treat information received about you when you use our web site. Please read our Privacy Policy carefully. We may from time to time update this notice. We will post any changes to our Privacy Policy on this page in order that our customers are kept up to date about what information we collect and how we use it.

By visiting BernieAndPhyls.com, you are accepting the practices
described in this Privacy Policy.

Since 1983, Bernie & Phyl’s Furniture has offered quality, comfortable furniture at reasonable prices. BernieAndPhyls.com aims to give you another option to let you shop in the comfort of your own home, or research the furniture you want before visiting one of our stores. You may browse for all of the same great quality furniture we carry in our stores using the search functions, place orders online, contact customer service, and learn more about the company and furniture - all with the same confidence you have in our stores, all from the comfort of your own home.

Personal Information that BernieAndPhyls.com collects

What we learn from customers helps us improve and customize your shopping experience at BernieAndPhyls.com. The types of information we gather are:

• Information We Collect Automatically
Whenever you interact with us, we receive and store certain types of information. For example, we record the Web browser, computer operating system, and IP address you use to connect to our site.

• Information You Provide
We receive and store the information you enter on our Web site. We use that information to process your order, respond to your requests, customize your future shopping on our site, improve our site, and to communicate with you for any reason.

Does BernieAndPhyls.com share your personal information with others?

Information about our customers is an important part of our business. We share customer information only with the subsidiaries that Bernie & Phyl’s Furniture controls, its affiliates, and as described below.

• Business Transfers
In the event that our business is sold or merged with another company information about customers would be considered an asset and would most likely be transferred to the new entity.

• Select Partners
When you purchase from us, you are added to our customer database. We may make your name and address available to carefully screened third parties who may have products or services of interest to you. We do not share your email address or phone number with these companies. If you would rather that we not share your information with these companies please contact customer service at customerservice@bernieandphyls.com.

BernieAndPhyls.com and the Use of Cookies
BernieAndPhyls.com uses cookies during your visit to our site. Disabling cookies will prevent you from being able to use BernieAndPhyls.com web site.

BernieAndPhyls.com and Google
We currently use Google Analytics to help manage and optimize our Internet business and communications. We use the services of Google Analytics to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use tags and cookies provided by Google Analytics on this site. We do not send any personal identifiable information to Google Analytics, and all data use is anonymous and collected for the purpose of aggregation and analysis.

The information we collect helps us learn things like what kinds of customers our site attracts, which of our products most interest our customers, and what kinds of offers our customers like to see. Although Google Analytics logs the information coming from our site on our behalf, we control how that data may and may not be used.

BernieAndPhyls.com and Internet Advertising
We use a third-party service provider to serve ads on our behalf across the Internet. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.  If you would like more information about online marketing practices and to know your choices about not having this anonymous information used by our third party service provider, please click here.

BernieAndPhyls.com and Verisign
We currently contract with Verisign, Inc. to process online credit card payments. To process payments through Verisign, we share information about you and your order for the purpose of authorizing your payment. By processing payments online you agree to allow personal information to be passed to Verisign solely for the purpose of processing your payment.

BernieAndPhyl’s.com and HSBC Bank Nevada
We currently contract with HSBC Bank Nevada, N.A. (HSBC) to offer credit services to our customers in the form of The Bernie and Phyl's Furniture credit card. The Bernie and Phyl's Furniture credit card is offered and administered by HSBC. When applying for credit, making a payment on your credit account, or managing your credit account, you will be on HSBC's web site throughout the application process and HSBC's Privacy Statement, and Web Site Terms and Conditions apply. More information can be found at https://www.esnapw.com/rses/ESnapServlet {GET COMPLETE LINK FROM SITE INCLUDING MERCHANT NUMBER}.

How Secure Is Information About Me?
• We protect the security of your personal information during transmission by using Secure Sockets Layer (SSL) software. This software encrypts any information you input.

• You should protect yourself against unauthorized access to your computer and to your password. Be sure not to share your log-in and password with others to help prevent unauthorized use of your account.

• E-mail
As a service to users, Bernie & Phyl’s Furniture uses your e-mail address to update you on new products and services and special offers from BernieAndPhyls.com. To deliver this information to you, we use Blue Hornet, an e-mail marketing service that helps us to conduct targeted permission-based e-mail campaigns. Blue Hornet adheres to all Federal and State privacy laws, including the FTC's privacy guidelines (http://www.ftc.gov/privacy) and other industry standards.

• Promotional Offers
Sometimes we send offers to selected groups of BernieAndPhyls.com customers on behalf of trusted third-party marketing partners. When we do this, we do not give that business your name and address.

You may opt out of the e-mail service at any time. Any promotional e-mail sent to you will contain the opportunity to opt out and unsubscribe to the service. Or, you can contact us by going to the Customer Service area of the site, or by clicking on Contact Us in the upper navigation bar. You may also contact us by calling 1-800-244-9350, or writing to us at:
Bernie & Phyl’s Furniture
308 East Main St.
Norton, MA 02766

Simply let us know that you would prefer not receive e-mail promotions and we will make every effort to remove your name from future mailings.

Register/Log In
You do not have to register to order online from BernieAndPhyls.com.
You will be asked for the following information if you register/log in.
• Your first and last name
• Your billing address
• Your shipping address (if different)
• Your e-mail address
• Your phone number

Please note: We use these telephone numbers only to contact you about your order. Telephone numbers, like e-mail addresses, are never shared with third parties.

We store the information you enter when you register and use that information to process your order, respond to your requests, customize your future shopping, and communicate with you for any reason. BernieAndPhyls.com gives you access to this information for the limited purpose of viewing and, in some cases, updating the information.

You can always choose not to provide certain information, although it might be required to make a purchase or to take advantage of certain features of the site. If you do not wish to provide information that we deem necessary to process your order, you may place your order by calling toll free at (800) 244-9350 M-F, 9AM-5PM.

BernieAndPhyls.com web site is maintained by:
Convertible Castle, Inc. d/b/a Bernie & Phyl’s Furniture
308 East Main St.
Norton, MA 02766

To Contact Us
If you have any questions about this Privacy Policy or the practices of our Web site please contact us:
Bernie & Phyl’s Furniture
Customer Service
308 East Main St.
Norton, MA 02766
Telephone: 800-244-9350
CustomerService@bernieandphyls.com