Coming Soon South Portland, ME Bernie & Phyl’s Showroom! Now hiring for all positions. Apply >

Ship Direct (Drop Ship) Policy

  • Drop ship item orders cannot be cancelled after they have been sent to the manufacturer. This is typically within 24 hours of placing your order.
  • Items directly ship from the manufacturer.
  • Items are shipped via UPS directly to your home in 2-3 weeks.
  • Returns via UPS will be less the return shipping fees, or you may return an item to any of our store locations.
  • Items may require assembly.
  • Tracking numbers will be emailed to you upon shipment of your item.
  • Items may be returned within 7 days.
  • These items are only available online and are not available for viewing in our Bernie & Phyl's showroom locations.

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