Ship Direct (Drop Ship) Policy
- Drop ship item orders cannot be cancelled after they have been sent to the manufacturer. This is typically within 24 hours of placing your order.
- Items directly ship from the manufacturer.
- Items are shipped via UPS directly to your home in 2-3 weeks.
- Returns via UPS will be less the return shipping fees, or you may return an item to any of our store locations.
- Items may require assembly.
- Tracking numbers will be emailed to you upon shipment of your item.
- Items may be returned within 7 days.
- These items are only available online and are not available for viewing in our Bernie & Phyl's showroom locations.