FAQ

Billing & Payments

Do you accept cash on delivery?

We do not accept payments in cash at the time of delivery. All order balances must be paid in full prior to delivery.

Can I pay my order balance online?

Yes, you can make a payment in full or pay a portion of your order using you credit card or PayPal account on our Make a Payment page.

What financing options are available?

Available financing options include the Bernie & Phyl’s Financing and Affirm along with a no credit needed lease-to-own option from Koalafi. Please visit our Financing Overview page for more information.

Where can I find more information about Bernie & Phyl’s Financing including application information?

Bernie & Phyl’s Financing  is by Wells Fargo Bank, N.A. You may find more information about financing through Wells Fargo here.  

How do I make a payment on my Bernie & Phyl’s Financing?

You can make a payment on your Bernie & Phyl’s financing via Wells Fargo Retail Services customer website.

When will I receive my first bill if I financed my purchase using a Bernie & Phyl’s line of financing?

You will receive your first bill within 30 days of your furniture delivery or pickup.

Do you offer an instore payment plan?

Yes, we offer the option to put your furniture or mattress on an In store payment plan. With our instore payment plan , you can choose your furniture and put as little as 20% down. Then make regular monthly payments, and we will deliver your furniture...

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